Hilton New York Hospitals

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Hilton New York Funeral Homes

 

I've been told that I'm tone-deaf for giving gifts. Maybe I am. But you make me look good by giving me such great stuff to choose from every time. I don't think I can lose and there's a lot to choose from, so maybe I'll shake my title of being the worst gift-giver ever.(Candyce H. , Columbia MO )

 

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Hilton New York Schools

 

I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V., Seaside CA )

 

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Hilton New York Hotels

 

There should be a law requiring us to buy your flowers once a week - they just brighten up any room of the house!(Juan Cowell, Louisville Metro KY )

 

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Hilton New York Business

 

Thanks for being a competent business resource and not just some cutesie floral delivery outfit. No offense intended. I appreciate the work you put in to make sure that all orders get completed competently, and that is why you're good for businesses to use. I've sent many gifts and flowers and have had no reason for complaint. It's great being able to work with you.(Marion V., Springfield MA )

 

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Hilton New York Delivery

 

I read some of your testimonials, and I thought, “come on, who really writes to a company to thank them for actually doing their job?” There are so many companies that do just the minimum necessary to fulfill their customer agreements. Well now here I am writing to you tell you that you exceeded my expectations. I didn’t have any idea that it was possible to exceed expectations from a flower delivery company. But you did for sure. I hope this makes it onto the testimonials page, because I think people should know that your flower delivery service is the best ever!(Susan V. , Seaside CA )

 

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Hilton New York Offices

 

I don’t know who else to tell, so I’ll tell you. Our son was killed in Iraq this past year. The conflicting emotions I feel about this are unbearable. We were so distraught that we left most of the arrangements to my brother. He had the good sense to order the flower stands from you. which I never would have thought made a difference. My brother has never been one to display heartfelt emotion, but I felt it when those flowers were next to my son’s civilian coffin at the funeral home. It was not at all what I expected, and it was damn wonderful. I’m sorry, can I say that on your feedback form? I just wanted to get that off my chest. Thank you.(Delta F. , Murfreesboro TN )

 

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Hilton New York Cemetery

 

I'm going to say that you folks have definitely got what it takes to keep you promises about delivery and freshness. I admire you for that and I am going to use you many times throughout the next year to send flowers to just about everyone I know.(Sarah F. , Santiago , Chile)

 

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Hilton New York Restaurants

 

I was surprised how easy and quick the online ordering was. I'm used to everything being difficult and slow. It saved me a load of time and I ended up getting more flowers for my anniversary and just for myself because it was kind of fun! I can't believe I said that! I'm such a nut!(Bonita P. , South Bend IN )

 

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Hilton New York Motels

 

My father recently died and it was left to me to make sympathy arrangements. Your sensitivity coupled with the flowers you arranged helped make a sad day one of happiness. Thanks to all involved(Edi Garner, Portland OR )

 

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