Allston Massachusetts Offices

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Allston Massachusetts Cemetery

 

I love your young flower delivery girl - Angel? She's an absolute treasure and very helpful!(Ina Bailey, Chicago IL )

 

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Allston Massachusetts Restaurants

 

I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D. , Juana Diaz PR )

 

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Allston Massachusetts Funeral Homes

 

My partner was particularly touched by the flower bouquets of red carnations - thanks from us both!(Pamela Starkey, Norfolk VA )

 

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Allston Massachusetts Business

 

My Aunty June's flowers were lovely and looked wonderful that evening as we played bridge.(Mandy Riley, Seattle WA )

 

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Allston Massachusetts Hotels

 

My ex-wife always said I didn’t buy her flowers enough, so I make sure I can send my new girl Julie a bunch of something no matter where I’m working that week – thanks for making it possible!(Kerry Lamb, San Diego CA )

 

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Allston Massachusetts Hospitals

 

I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R. , Madera CA )

 

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Allston Massachusetts Motels

 

Your flowers are always so lovely. I had to ask my sister-in-law where she got the amazing florist specialties for a recent funeral. She’s been sending flowers and plants to everyone for a while now, and I’ve never thought to ask where they were from. The funeral did. She wasn’t even really a relative. It’s probably inappropriate for me to try and network for florists at a funeral, but that’s how lovely they were. You have a new customer.(Phoebe M., Deltona FL )

 

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Allston Massachusetts Delivery

 

Your flower arrangements are truly stunning, and were truly an amazing sight that rounded of a wonderful birthday party for my wife last week.(Jayne Roderick, San Jose CA )

 

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Allston Massachusetts Schools

 

I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

***

 

Allston Massachusetts Offices

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

***

 

Allston Massachusetts Cemetery

 

I love your young flower delivery girl - Angel? She's an absolute treasure and very helpful!(Ina Bailey, Chicago IL )

 

***

 

Allston Massachusetts Restaurants

 

I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D. , Juana Diaz PR )

 

***

 

Allston Massachusetts Funeral Homes

 

My partner was particularly touched by the flower bouquets of red carnations - thanks from us both!(Pamela Starkey, Norfolk VA )

 

***

 

Allston Massachusetts Business

 

My Aunty June's flowers were lovely and looked wonderful that evening as we played bridge.(Mandy Riley, Seattle WA )

 

***

 

Allston Massachusetts Hotels

 

My ex-wife always said I didn’t buy her flowers enough, so I make sure I can send my new girl Julie a bunch of something no matter where I’m working that week – thanks for making it possible!(Kerry Lamb, San Diego CA )

 

***

 

Allston Massachusetts Hospitals

 

I tried one of those cut rate (pardon the pun) online flower delivery sites, and I now know there is a reason they are so cut rate. I don't exactly know how this all works, but I'm convinced now that it makes a difference who you decide to use when you order flowers, after getting more than one order screwed up. You'd think I would have learned after the first time, but we're stubborn people.(Diane R. , Madera CA )

 

***

 

Allston Massachusetts Motels

 

Your flowers are always so lovely. I had to ask my sister-in-law where she got the amazing florist specialties for a recent funeral. She’s been sending flowers and plants to everyone for a while now, and I’ve never thought to ask where they were from. The funeral did. She wasn’t even really a relative. It’s probably inappropriate for me to try and network for florists at a funeral, but that’s how lovely they were. You have a new customer.(Phoebe M., Deltona FL )

 

***

 

Allston Massachusetts Delivery

 

Your flower arrangements are truly stunning, and were truly an amazing sight that rounded of a wonderful birthday party for my wife last week.(Jayne Roderick, San Jose CA )

 

***

 

Allston Massachusetts Schools

 

I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

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