Hometown Illinois Funeral Homes

 

My mother sent me flowers out of the blue the other day. I called her up to find out what was going on, and she told me that she suddenly realized that she had a wonderful daughter. I almost wish there was a camera there to catch the expression on my face. The note on the card had your name on it, but that's not why I'm giving you feedback. You probably don't know exactly what happens to your flowers after their get received. Well, they're sitting on my kitchen table right now, two months after I received them. Two months! Every time I look at them, I remember what my mother said, and that has been for a long time. Thank you.(April G., Gilroy CA )

 

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Hometown Illinois Offices

 

I'll admit that I hadn't heard of you, despite the awards you've received. But now that I've used you a couple of times, I understand why you've won all those awards. Cheers to you for helping an old codger like me get the hang of ordering things off the Internet.(Frank F. , Eau Claire WI )

 

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Hometown Illinois Cemetery

 

One thing I hadn't counted on when I sent my girlfriend flowers, and that was the amount of gratitude she showed me. I mean, I've sent her flowers before and I've never gotten the kind of response I got when I sent your flowers to her. (Pat L. , Waterloo IA )

 

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Hometown Illinois Schools

 

Freshly cut flowers each morning livens up the tables in our diner, and certainly attracts the right kind of customer!(Shirley Readman, Chesapeake VA )

 

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Hometown Illinois Hotels

 

My father is a steadfast Welshman, despite being an ex-pat, and you very generously arranged a flower delivery of daffodils on St. David’s Day. He hasn’t stopped talking about it ever since, and has even rejoined the local male voice choir! You made an old man very happy, thank you from all of us.(Phil Rees, Arlington TX )

 

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Hometown Illinois Restaurants

 

There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M. , Oxnard CA )

 

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Hometown Illinois Hospitals

 

I like that you use FTD and UPS, two organizations that I have always admired for their efficiency. In its early days, FTD was something of a novelty, but it has really grown into a serious example of how modern technology can make an old business drastically better.(Kyra V., Coeur d'Alene ID )

 

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Hometown Illinois Delivery

 

The character I'm playing requires a fresh white carnation buttonhole to be worn daily, but of course flowers can be damaged between takes, so I like to drop in on your floral shop and pick a dozen or so up each morning!(Jane Russell, Detroit Michigan )

 

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Hometown Illinois Business

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P. , Durban , South Africa)

 

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Hometown Illinois Motels

 

I received flowers from the young couple next door when I returned from hospital. They were lovely and I'm told they were bought from your florist so thank you(Olivia J.T. Buckton, Detroit Michigan )

 

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