Mississippi State University Mississippi Business

 

So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

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Mississippi State University Mississippi Hospitals

 

When ordering my wife's roses for our anniversary I found the lady on the phone very helpful and she suggested that I surprise my wife by having them delivered to her at work. She was very happy with the flowers and everyone complimented them!(Adele Riley, Greensboro NC )

 

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Mississippi State University Mississippi Cemetery

 

Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

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Mississippi State University Mississippi Funeral Homes

 

I received one of your lovely gift baskets from my parents recently who had ordered them online. I was shocked to say the least - I didn't even know my parents had a computer!(Lynnette Charles, Riverside CA )

 

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Mississippi State University Mississippi Schools

 

It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E. , Santa Barbara CA )

 

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Mississippi State University Mississippi Motels

 

I love sending my mother one of your gift baskets – it makes a good change from ordinary flowers!(Wendy Ayres, Vancouver Canada )

 

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Mississippi State University Mississippi Restaurants

 

My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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Mississippi State University Mississippi Delivery

 

I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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Mississippi State University Mississippi Hotels

 

I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

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Mississippi State University Mississippi Offices

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

***

 

Mississippi State University Mississippi Business

 

So here I am with my MBA and I've got a good office with a nice view of the water. I'm sending flowers to a certain someone who I hope will be a special someone, but I don't know. It seems too easy, if that makes any sense. Can it really be that easy to send flowers to someone I want to get to know better? Your website is a real Godsend for a lunkhead like me who still has to get used to the idea that I'm actually here.(Bruce F., Singapore )

 

***

 

Mississippi State University Mississippi Hospitals

 

When ordering my wife's roses for our anniversary I found the lady on the phone very helpful and she suggested that I surprise my wife by having them delivered to her at work. She was very happy with the flowers and everyone complimented them!(Adele Riley, Greensboro NC )

 

***

 

Mississippi State University Mississippi Cemetery

 

Thanks from my sister and I for sending such wonderful flowers to our mother in the hospital. She was overjoyed to see them and us. There were a few other vases of flowers there, but yours outshined them all.(Olive N. , Medford OR )

 

***

 

Mississippi State University Mississippi Funeral Homes

 

I received one of your lovely gift baskets from my parents recently who had ordered them online. I was shocked to say the least - I didn't even know my parents had a computer!(Lynnette Charles, Riverside CA )

 

***

 

Mississippi State University Mississippi Schools

 

It’s late, but I wanted to write and tell you that the flowers really did come for my father’s birthday. I had been calling and calling your office to make sure they had arrived, and they hadn’t yet. It turned out that they got there before I even called the first time, and my father was enjoying them, but the nurse’s station got the wrong room. After that it was just a comedy of errors. But none of them were yours. I’m sorry for bothering you so much, but it turned out OK. I really needn't have even called at all.(Koniko E. , Santa Barbara CA )

 

***

 

Mississippi State University Mississippi Motels

 

I love sending my mother one of your gift baskets – it makes a good change from ordinary flowers!(Wendy Ayres, Vancouver Canada )

 

***

 

Mississippi State University Mississippi Restaurants

 

My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

***

 

Mississippi State University Mississippi Delivery

 

I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

***

 

Mississippi State University Mississippi Hotels

 

I don't trust any flower shop that doesn't use FTD. I also don't trust any flower shop that messes up an order, no matter how small or big. My business, at bottom, is about persuasion, and if my persuasive powers are undermined by a poorly delivered PR gift, then I look bad, which makes you look bad. I say this as a theoretical, because I have never had occasion to complain about any bad things: The fact is, there haven't been any bad experiences I've had sending gifts to other businesses, provided I use you folks.(Kirk V. , Prescott AZ )

 

***

 

Mississippi State University Mississippi Offices

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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