Bay Hills New York Cemetery

 

Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

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Bay Hills New York Motels

 

My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M., Springfield IL )

 

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Bay Hills New York Business

 

What a great idea to pair sunflowers and yellow roses. I never would have thought of that. I forwarded a couple of those to a house I was trying to sell, and I got more comments on them than I did on the gorgeous stained-glass window over the entryway. It's amazing how much flowers impress people.(Allie E. , Fairfield CA )

 

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Bay Hills New York Hospitals

 

The flower bouquets you created for my wedding last week were absolutely stunning. The girls were fighting over the bouquet that I threw before I had thrown it!(Wallis Ormskirk, San Francisco CA )

 

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Bay Hills New York Schools

 

My wife insists I take flowers with me when I travel away from home as a mark of good fortune, and favors flowers from your shop. There must be something in it – I’ve never been in an accident in 7 years of life on the road.(Junko Suzuki, Tampa FL )

 

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Bay Hills New York Restaurants

 

I love you guys. I made a great first impression with a girl I wanted to get to know. I sent her one of your rose thingys, and she was very impressed. She thought it was a very well-done "arrangement" of roses and right off she thought I had good taste. Thanks for helping me look good.(Lucy J., Sheboygan WI )

 

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Bay Hills New York Delivery

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Bay Hills New York Funeral Homes

 

I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

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Bay Hills New York Hotels

 

I think I’m what you would call a “silver surfer”, and as it was my sister’s 80th, I logged on and ordered her your “Lavender Garden” gift basket. They were perfect, she was on the phone to me from Toronto just hours later; your same day delivery to Canada is wonderful!(Lynnette Walton, Sacramento CA )

 

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Bay Hills New York Offices

 

My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

***

 

Bay Hills New York Cemetery

 

Thank you for being so calm and understanding. And I’d like to apologize to Heather, who took my call. There was a problem with my credit card and I really freaked out. All of the emotion surrounding my husband’s funeral just came roaring out at that moment, and then to have my credit card stop working was just too much. This was three months ago, and I am only now coming to terms with the whole thing. But I wanted to apologize to Heather, who was gracious enough to let me vent at her and smart enough to take care of the problem on the spot.(Katherine L. , Mayaguez PR )

 

***

 

Bay Hills New York Motels

 

My sister would have simply adored the arrangement of pink roses that you did. They fit her to a tee. Her funeral was a terribly sad time, but those roses made me think of her and the happy times we had. I appreciate the lengths you went to to assemble it.(Amber M., Springfield IL )

 

***

 

Bay Hills New York Business

 

What a great idea to pair sunflowers and yellow roses. I never would have thought of that. I forwarded a couple of those to a house I was trying to sell, and I got more comments on them than I did on the gorgeous stained-glass window over the entryway. It's amazing how much flowers impress people.(Allie E. , Fairfield CA )

 

***

 

Bay Hills New York Hospitals

 

The flower bouquets you created for my wedding last week were absolutely stunning. The girls were fighting over the bouquet that I threw before I had thrown it!(Wallis Ormskirk, San Francisco CA )

 

***

 

Bay Hills New York Schools

 

My wife insists I take flowers with me when I travel away from home as a mark of good fortune, and favors flowers from your shop. There must be something in it – I’ve never been in an accident in 7 years of life on the road.(Junko Suzuki, Tampa FL )

 

***

 

Bay Hills New York Restaurants

 

I love you guys. I made a great first impression with a girl I wanted to get to know. I sent her one of your rose thingys, and she was very impressed. She thought it was a very well-done "arrangement" of roses and right off she thought I had good taste. Thanks for helping me look good.(Lucy J., Sheboygan WI )

 

***

 

Bay Hills New York Delivery

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

***

 

Bay Hills New York Funeral Homes

 

I just wanted to say thanks for your excellent service. You probably get a lot of husbands like me who have no idea what to get their wives for their anniversary, and flowers seems like such a fall-back position. But she was really impressed with the flowers she got - it wasn’t just a polite thank you, if you know what I mean.(Jared O. , Denton TX )

 

***

 

Bay Hills New York Hotels

 

I think I’m what you would call a “silver surfer”, and as it was my sister’s 80th, I logged on and ordered her your “Lavender Garden” gift basket. They were perfect, she was on the phone to me from Toronto just hours later; your same day delivery to Canada is wonderful!(Lynnette Walton, Sacramento CA )

 

***

 

Bay Hills New York Offices

 

My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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