Hart Michigan Cemetery

 

There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M., Oxnard CA )

 

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Hart Michigan Motels

 

I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P. , Ankara , Turkey)

 

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Hart Michigan Business

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

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Hart Michigan Hotels

 

It says right on your website that your flowers are fresh, and you aren't kidding. They lasted so long, I thought of incorporating them into the color scheme in my apartment.(Amy R., Budapest )

 

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Hart Michigan Funeral Homes

 

The image of the yellow Sunshine Express arrangement of flowers should really be updated to represent the depth and burst of color that you get when you receive one of those things. I was hoping for a yellow that my mother-in-law would like, but instead she got a supersonic yellow barrage that isn't indicated by the image on the website. But it put a smile on her face, and that's all that matters.(Martha Y., Salt Lake City UT )

 

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Hart Michigan Restaurants

 

Valentine's Day has special significance in our house because it was the day that we closed escrow six years ago. It was a very trying time, trying to sell a house and buy a house at the same time. My mother brought us a unique combination of roses and lilies that I hadn't remembered seeing before. It was so special for us and for her. She's no longer with us, but my husband now has taken over sending flowers to me from work: roses and lilies in the same flower arrangement. Thank you for helping us to both celebrate and memorialize this special day.(Christina K., Kankakee IL )

 

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Hart Michigan Schools

 

Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

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Hart Michigan Delivery

 

I’ve proposed to my fiancé 16 times – yes 16! – and had almost given up hope. It wasn’t until I presented her with roses from your florist shop that she said yes. Is this “flower power”?(Hannah V. Zeitmeyer, Plano TX )

 

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Hart Michigan Offices

 

There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O., Florence AL )

 

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Hart Michigan Hospitals

 

My wife is astonished - I bought her flowers! A word of thanks to the lady on the phone who helped point me in the right direction and choose from your vast line of flower bouquets and gift baskets.(Don Mackay, Washington DC )

 

***

 

Hart Michigan Cemetery

 

There are two reasons I don’t order online. I’m always afraid I’ll click on the wrong thing, and something will get sent to an unsuspecting family in Siberia. And I don’t trust someone I can’t see. I have to say that your staff was able to handle an old curmudgeon like me who’s afraid of computers. My wife’s anniversary flowers arrived without a hitch. I’ve had other bad experiences with internet stuff, including other FTD places, but you’re a shining light in the wilderness.(Felipe M., Oxnard CA )

 

***

 

Hart Michigan Motels

 

I was struck by the creativity of your staff in putting together different flower arrangements and their uses. The ideas your people have are excellent, and as it turns out, very useful.(Trish P. , Ankara , Turkey)

 

***

 

Hart Michigan Business

 

You must have been doing this for years and years to have achieved a near perfect level of customer service. You somehow got the address right, even when I wasn't sure. I wasn’t familiar with the format of addresses in America, and I dashed off a panicky note to you earlier. I’d like to apologize to you if I could, because by the time I wrote the note and sent it off, apparently it had already been fixed and was well on its way to being sent to the right place.(Barbara P., Durban )

 

***

 

Hart Michigan Hotels

 

It says right on your website that your flowers are fresh, and you aren't kidding. They lasted so long, I thought of incorporating them into the color scheme in my apartment.(Amy R., Budapest )

 

***

 

Hart Michigan Funeral Homes

 

The image of the yellow Sunshine Express arrangement of flowers should really be updated to represent the depth and burst of color that you get when you receive one of those things. I was hoping for a yellow that my mother-in-law would like, but instead she got a supersonic yellow barrage that isn't indicated by the image on the website. But it put a smile on her face, and that's all that matters.(Martha Y., Salt Lake City UT )

 

***

 

Hart Michigan Restaurants

 

Valentine's Day has special significance in our house because it was the day that we closed escrow six years ago. It was a very trying time, trying to sell a house and buy a house at the same time. My mother brought us a unique combination of roses and lilies that I hadn't remembered seeing before. It was so special for us and for her. She's no longer with us, but my husband now has taken over sending flowers to me from work: roses and lilies in the same flower arrangement. Thank you for helping us to both celebrate and memorialize this special day.(Christina K., Kankakee IL )

 

***

 

Hart Michigan Schools

 

Thank you for being so responsive. I ordered one of your arrangements for my anniversary, but there was a problem with the credit card. It wasn’t your fault, but you not only corrected the problem, you made a good customer because you were so good about it. I wish more Internet places gave as good service as you did.(Carlos O., Little Rock AR )

 

***

 

Hart Michigan Delivery

 

I’ve proposed to my fiancé 16 times – yes 16! – and had almost given up hope. It wasn’t until I presented her with roses from your florist shop that she said yes. Is this “flower power”?(Hannah V. Zeitmeyer, Plano TX )

 

***

 

Hart Michigan Offices

 

There's something about giving flowers that makes it worthwhile to be friends with people. That sounded strange. But I guess in a way it's true. I was struck by this sentiment when I looked at how your website was organized. There are many different types of arrangements and many different arrangements within those types. It got me to thinking about how people react to flowers and how they react to the people who send them. I think you've tapped into something here, about how people react to flowers and in what context they receive them probably affects how they are received. Not good vs. bad, but professional vs. romantic. That kind of thing. I think you are doing a great service by causing people to think about these things.(Jessica O., Florence AL )

 

***

 

Hart Michigan Hospitals

 

My wife is astonished - I bought her flowers! A word of thanks to the lady on the phone who helped point me in the right direction and choose from your vast line of flower bouquets and gift baskets.(Don Mackay, Washington DC )

 

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