Glen Echo Maryland Cemetery

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Glen Echo Maryland Restaurants

 

I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

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Glen Echo Maryland Offices

 

I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C. , Kokomo IN )

 

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Glen Echo Maryland Delivery

 

I sent my mom your "Mothers Roses", one of your flower bouquets, on the birth of my new sister - they were lovely!(Malcolm Dobbing, Anchorage AK )

 

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Glen Echo Maryland Funeral Homes

 

It’s nice to find a company that doesn’t try to shy away from a problem and sorts it out. Once I was able to give you the correct address you went straight back out and delivered the roses - Thank you!(Alexandra Dry, Scottsdale AZ )

 

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Glen Echo Maryland Motels

 

I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

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Glen Echo Maryland Hotels

 

Finally! An FTD gift company that actually delivers on time and under budget. I can now send beautiful things to my loyal consultants and clients without having to worry. You came recommended to me by a colleague, and I road-tested you for about six months now. I'm completely sold. (Olivia J. , Kingston NY )

 

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Glen Echo Maryland Hospitals

 

I thought I’d give you an idea. I paired the broken heart roses with a few of the hope and honor crosses. They both have the same visual theme of the red crossing through the white field, but the two of them together at the funeral said just the right thing without having to use any words. I’m so grateful that you have these different things we can put together like a language in flowers.(Kiersten H., Panama City FL )

 

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Glen Echo Maryland Schools

 

My sister went through a caesarian recently, and your flowers were a great comfort to her in her recuperation. Though they were intended to be congratulations on the new baby (girl, Shawna, doing fine), they also were a wonderful soothing presence in her room recovering from her operation. Everyone's fine now, and thank you for being a part of that.(Laurie S. , Richmond VA )

 

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Glen Echo Maryland Business

 

I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

***

 

Glen Echo Maryland Cemetery

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

***

 

Glen Echo Maryland Restaurants

 

I’m appreciative of the lengths you went to in order to resolve a credit card problem. It was partly my fault for waiting till the last minute in order to get my wife flowers for our anniversary. I was a little stressed about it being such a time crunch and my credit card problem, and I yelled at your customer service person. I apologize. She did everything she could for me and I blew up at her. I hope there are no hard feelings. I feel so awful. Maybe I should send flowers? (The problem was resolved.)(Bodie T. , Reno NV )

 

***

 

Glen Echo Maryland Offices

 

I just sent some Valentine's Day roses to someone I've been admiring from afar for a while now. As I am writing this they are on route to him, and I don't know how he's going to react. I don't know if it's such a good idea that you have same day delivery, because it doesn't give me a chance to think everything through before things start to happen. I'm getting ahead of myself, I know, but I can't help it. I have all of this nervous energy, wondering what the reaction will be. The best I can do right now is to say thank you for being there when I made the choice to jump in with both feet.(Lisa C. , Kokomo IN )

 

***

 

Glen Echo Maryland Delivery

 

I sent my mom your "Mothers Roses", one of your flower bouquets, on the birth of my new sister - they were lovely!(Malcolm Dobbing, Anchorage AK )

 

***

 

Glen Echo Maryland Funeral Homes

 

It’s nice to find a company that doesn’t try to shy away from a problem and sorts it out. Once I was able to give you the correct address you went straight back out and delivered the roses - Thank you!(Alexandra Dry, Scottsdale AZ )

 

***

 

Glen Echo Maryland Motels

 

I don't think it's entirely fair that all my friends and family get to see the lovely flowers that I order from you, and I get to see bupkus. Not even a lousy picture. Sheesh, you'd think someone would take the hint and at least send me something. I hear from them about how wonderful and lovely my gifts are by calling me and sending me e-mails, but do they take a picture, or better yet, send me flowers back? It's a thankless task being as nice as I am. Oh, well. At least your task isn't thankless. How do I know? Because I'm saying thank you right now!!!!(Delia C. , Tucson AZ )

 

***

 

Glen Echo Maryland Hotels

 

Finally! An FTD gift company that actually delivers on time and under budget. I can now send beautiful things to my loyal consultants and clients without having to worry. You came recommended to me by a colleague, and I road-tested you for about six months now. I'm completely sold. (Olivia J. , Kingston NY )

 

***

 

Glen Echo Maryland Hospitals

 

I thought I’d give you an idea. I paired the broken heart roses with a few of the hope and honor crosses. They both have the same visual theme of the red crossing through the white field, but the two of them together at the funeral said just the right thing without having to use any words. I’m so grateful that you have these different things we can put together like a language in flowers.(Kiersten H., Panama City FL )

 

***

 

Glen Echo Maryland Schools

 

My sister went through a caesarian recently, and your flowers were a great comfort to her in her recuperation. Though they were intended to be congratulations on the new baby (girl, Shawna, doing fine), they also were a wonderful soothing presence in her room recovering from her operation. Everyone's fine now, and thank you for being a part of that.(Laurie S. , Richmond VA )

 

***

 

Glen Echo Maryland Business

 

I've been ordering flowers and other gifts from you for a long time now, and I thought I would take the opportunity to say that I am completely satisfied with your level of competence and service. I have never had the occasion to complain or even make a suggestion to make your process better. That in itself should tell you something about your level of service as it is perceived by customers.(Abby L. , Burlington VT )

 

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