Cotton Missouri Offices

 

My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

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Cotton Missouri Hospitals

 

I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C. , Modesto CA )

 

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Cotton Missouri Delivery

 

I call a spade a spade, and I wouldn’t hesitate to tell you that you screwed something up or got an order wrong or something else like that. But the fact is, you’ve never let me down. I’ve ordered from you six times now, and no order has ever been messed up in any way. If you can satisfy an old curmudgeon like me, you must be doing something right.(Jack E., Gainesville FL )

 

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Cotton Missouri Restaurants

 

In my business, image is everything. So imagine my delight when a simple order for a couple of prospective clients translated into actual business. I think you've found a good customer.(Ophelia H. , Sioux City IA )

 

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Cotton Missouri Hotels

 

The first time I ever received roses, I was still in high school. It was exciting and frightening all at the same time to get them from a boy. You know, I still get that same little twinge when my husband brings or sends me flowers. Don't take this the wrong way, but where he gets them from doesn't matter much to me. All I appreciate is the fact that he gives them to me. If you're the ones that are allowing this man - who I didn't know was a romantic - to be able to make my breath go a little faster, than I say thank you. Don't tell him I wrote this.(Becky M., Dover DE )

 

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Cotton Missouri Motels

 

Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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Cotton Missouri Funeral Homes

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Cotton Missouri Business

 

I simply love all the choices that you have. I like that you have other things besides just flowers, like plants and FTD baskets of gift foods. That's good choices right there. I sent one of the baskets to a friend and he liked it very much. I sometimes wish someone would send me one of those, but maybe I can send myself one one day.(Wilma N. , Midland TX )

 

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Cotton Missouri Cemetery

 

I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

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Cotton Missouri Schools

 

As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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Cotton Missouri Offices

 

My father died after a long bout with cancer. I wasn’t in the right frame of mind to make any sort of arrangements, so my husband did most of them. Looking back, I could see that he was upset also, and he’s not exactly the arbiter of taste that he thinks he is when he’s in the right frame of mind. So when the flowers arrived for the funeral, I was struck by how understated and tasteful they were, entirely appropriate for the occasion. Thanks for being a guiding light to him.(Jill L. , Vero Beach FL )

 

***

 

Cotton Missouri Hospitals

 

I was first attracted to your site because of your descriptions of the flower meanings. I’m in the flower trade (OK, I’m a delivery guy), and I didn’t know half the stuff that was on there. Last year, I ended up getting daisies and ivy (marriage and loyal love) for my anniversary. I’m ashamed to say that I didn’t use your site to order. The ones I got were OK, but I felt a little guilty for not ordering from you. This year, I finally ordered that same combination from you. It was a special order, so I talked with one of your service people. I was impressed with them, but that’s not why I’m writing. Both my wife and I were blown away with how much better and more professional your arrangement looked than the one I got last year. I’m glad I finally ordered something from you, and I wanted you to know that.(Ross C. , Modesto CA )

 

***

 

Cotton Missouri Delivery

 

I call a spade a spade, and I wouldn’t hesitate to tell you that you screwed something up or got an order wrong or something else like that. But the fact is, you’ve never let me down. I’ve ordered from you six times now, and no order has ever been messed up in any way. If you can satisfy an old curmudgeon like me, you must be doing something right.(Jack E., Gainesville FL )

 

***

 

Cotton Missouri Restaurants

 

In my business, image is everything. So imagine my delight when a simple order for a couple of prospective clients translated into actual business. I think you've found a good customer.(Ophelia H. , Sioux City IA )

 

***

 

Cotton Missouri Hotels

 

The first time I ever received roses, I was still in high school. It was exciting and frightening all at the same time to get them from a boy. You know, I still get that same little twinge when my husband brings or sends me flowers. Don't take this the wrong way, but where he gets them from doesn't matter much to me. All I appreciate is the fact that he gives them to me. If you're the ones that are allowing this man - who I didn't know was a romantic - to be able to make my breath go a little faster, than I say thank you. Don't tell him I wrote this.(Becky M., Dover DE )

 

***

 

Cotton Missouri Motels

 

Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

***

 

Cotton Missouri Funeral Homes

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

***

 

Cotton Missouri Business

 

I simply love all the choices that you have. I like that you have other things besides just flowers, like plants and FTD baskets of gift foods. That's good choices right there. I sent one of the baskets to a friend and he liked it very much. I sometimes wish someone would send me one of those, but maybe I can send myself one one day.(Wilma N. , Midland TX )

 

***

 

Cotton Missouri Cemetery

 

I would like to thank you for the flowers that you send to my brother. He works in a big building in Santiago that has usually a lot of delivering mistakes. I was very worried about the flowers that I sent to him. But the person on the phone assured me it would be OK. I was still worried. Until I got the message that the flowers were delivered to the right place. My brother was so surprised, he could not stop laughing at me for sending him flowers. He said no one has ever given him something so beautiful. I have been in the US for a long time. This was like extending a hand to him from the other part of the world. Thank you.(Donna J. , Evansville IN )

 

***

 

Cotton Missouri Schools

 

As a busy working couple my husband and I don’t often have time to spend together outside of evenings and weekends. The flower delivery to my office last Thursday took me totally by surprise and I must admit to shedding a brief tear of joy, although I won’t be telling that to my staff! Thank you very much.(Sapphire L. Hancock, Augusta GA )

 

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