Fletcher Illinois Schools

 

My uncle's death was very hard on my cousin, his daughter. I'm glad I was able to give her a little indication that there were people in the world who cared about her and what she was going through. I sent her a sympathy basket of plants and told her that I was there if she needed me. Thanks for providing something that will last a longer time.(Nancy G., Albuquerque NM )

 

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Fletcher Illinois Offices

 

Thank you for getting everything about my Mother's Day flower order right. My mother-in-law is a (ahem) terror about her relationship with my husband. I know the flowers that I sent to her probably won't change that. But my father-in-law called to say that her wife absolutely went gaga over them. Even she couldn't find flaws with how they were delivered or how they looked or the thought behind them. This could have only happened if you got everything right. (Mother's Day)(Heather M., Pine Bluff AR )

 

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Fletcher Illinois Cemetery

 

I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

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Fletcher Illinois Restaurants

 

My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

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Fletcher Illinois Delivery

 

Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U., Morristown TN )

 

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Fletcher Illinois Business

 

Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U. , Morristown TN )

 

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Fletcher Illinois Motels

 

We weren't able to see the flower arrangements we sent for our daughter's graduation from law school in person, but it was with great pride that we received the images over e-mail and saw how happy she was, with her friends and the family that was there. Both my husband and I were awfully broken up by the end of the day, even though we couldn't be there. I am proud of her and proud of the way she represents our family. Thank you for delivering those flowers to her at just the right time for her to enjoy them.(Catarina R., Oporto )

 

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Fletcher Illinois Funeral Homes

 

There's only one way to describe how you handle flower orders and deliveries: TERRIFIC! I hope more people come to see that there is a true difference in quality in the work that you do, because I have been totally satisfied with the orders I've made. GREAT JOB!(Hannah C., Salisbury MD )

 

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Fletcher Illinois Hospitals

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

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Fletcher Illinois Hotels

 

Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

***

 

Fletcher Illinois Schools

 

My uncle's death was very hard on my cousin, his daughter. I'm glad I was able to give her a little indication that there were people in the world who cared about her and what she was going through. I sent her a sympathy basket of plants and told her that I was there if she needed me. Thanks for providing something that will last a longer time.(Nancy G., Albuquerque NM )

 

***

 

Fletcher Illinois Offices

 

Thank you for getting everything about my Mother's Day flower order right. My mother-in-law is a (ahem) terror about her relationship with my husband. I know the flowers that I sent to her probably won't change that. But my father-in-law called to say that her wife absolutely went gaga over them. Even she couldn't find flaws with how they were delivered or how they looked or the thought behind them. This could have only happened if you got everything right. (Mother's Day)(Heather M., Pine Bluff AR )

 

***

 

Fletcher Illinois Cemetery

 

I felt kind of weird at first ordering flower displays for a funeral over the Internet. It's interesting what kind of preconceptions we have about such things. I was always under the impression that it would somehow "mean more" if I were to do that in person at a flower shop. Well, I went to a number of flower shops before going online to order from you, and it didn't feel right getting the hard-sell from them. That might be unfair because they're in business to sell flowers, but still, that's how I felt. I wasn't all that close with my Uncle Tommy, but it's sad when anyone dies, so I can only imagine how someone must feel talking to salespeople who are constantly trying to "sell them up" to more and more expensive pieces. I don't mean to sound like I dislike salespeople. But it's just easier in the long run to come to these decisions on your own. I ended up ordering the cross with the red stripe, and I got a lot of positive comments on it. Thanks for providing a service like this that people can trust.(Soren D., Juana Diaz PR )

 

***

 

Fletcher Illinois Restaurants

 

My kids love sending flowers and look for something different to send their grandmother in hospital whenever we pass your florist shops!(Fiona Kettlewell, Colorado Springs CO )

 

***

 

Fletcher Illinois Delivery

 

Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U., Morristown TN )

 

***

 

Fletcher Illinois Business

 

Thanks for your patience. I should have known that everything would be OK. I absolutely told my mother to call the SECOND she received the mystery gift from me, so I was concerned that I hadn't heard from her all day. I apologize for calling to bother you so often. It turned out that she was so impressed by the flowers themselves that she FORGOT to call her only daughter who actually sent it to her. Everything's fine. Thanks for being YOU.(Nicole U. , Morristown TN )

 

***

 

Fletcher Illinois Motels

 

We weren't able to see the flower arrangements we sent for our daughter's graduation from law school in person, but it was with great pride that we received the images over e-mail and saw how happy she was, with her friends and the family that was there. Both my husband and I were awfully broken up by the end of the day, even though we couldn't be there. I am proud of her and proud of the way she represents our family. Thank you for delivering those flowers to her at just the right time for her to enjoy them.(Catarina R., Oporto )

 

***

 

Fletcher Illinois Funeral Homes

 

There's only one way to describe how you handle flower orders and deliveries: TERRIFIC! I hope more people come to see that there is a true difference in quality in the work that you do, because I have been totally satisfied with the orders I've made. GREAT JOB!(Hannah C., Salisbury MD )

 

***

 

Fletcher Illinois Hospitals

 

Is there some kind of large population of patient souls where you get your customer service people from? Do they also babysit for a trio of tiny terrors (ages: 3, 6, & 8)? I must have been on the phone with this person (I forget her name, sorry!) for at least a half an hour trying to order a simple flower arrangement and I have to chase around my terrors (I mean: lovely children) at the same time. I think it took me half that time just to get her the address. Thanks for not hanging up on me. HA!(Anne B., Appleton WI )

 

***

 

Fletcher Illinois Hotels

 

Do you notice how other companies do customer service, and then do the opposite? You must be aware just how different your services are, because I've noticed no decline even in the two and a half years I've been ordering from you.(Justine U., Abilene TX )

 

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Fletcher, IL Illinois Flowers | Flower Shop --- Birthday Flowers Memorial Day

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